April 7, 2026 | 8:30 AM – 5:00 PM
Intro and Welcome | Policies | Screening & Selection
Within this Day 1, you will learn how to:
- Define the bandwidth of acceptable behaviors
- Identify features of effective policies
- Communicate why effective policies are important
- Identify red flag behaviors through the screening process
- Create and ask behavioral questions to determine patterns of behavior (determine patterns of behavior through behavioral interview questions)
- Define the levels of access to the consumer
- Implement best practices for background checks
April 8, 2026 | 8:30 AM – 5:00 PM
Training | Monitoring and Supervision | Internal Feedback Systems
Within this Day 2, you will learn how to:
- Identify who needs to be trained (at your organization)
- Differentiate content for each group
- Create a plan for the frequency of training for each group
- Demonstrate supervisor roles and responsibilities
- Identify high-risk areas and indicators (including consumers)
- Create a monitoring plan (facilities, consumers, activities)
- Collect and analyze data to identify risks (Identify risks through the collection of data)
- Communicate changes based on feedback to consumers/staff
- Identify and overcome barriers to a climate for reporting
April 9, 2026 | 8:30 AM – 4:30 PM
Consumer Participation | Responding | Admin Practices | Change Management
Within this Day 3, you will learn how to:
- Discuss resources for consumer education
- Develop a plan for consumer participation in your organization
- Recognize and interrupt red flag behavior
- Use the continuum to respond to situations
- Respond appropriately to the disclosure of abuse
- Utilize your Board in abuse prevention efforts
- Maintain consistent standard procedures across the organization
- Establish expectations for working with third parties
